The Resilience of Cardiac Care Through Virtualized Services During the COVID-19 Pandemic: Case Study of a Heart Function Clinic

Amika Shah   ^{1, 2 *} , MScCH ;   Milena Guessi   ^{1, 2, 3 *} , PhD ;   Sahr Wali   ^{1, 2} , MSc ;   Patrick Ware   ¹ , MPH, PhD ;   Michael McDonald   ^{4, 5} , MD, FRCPC ;   Mary O'Sullivan   ⁴ , RN ;   Juan Duero Posada   ^{5, 6} , MSc, MD, FRCPC ;   Heather Ross   ^{4, 5, 7} , MHSc, MD, FRCPC ;   Emily Seto   ^{1, 2} , PEng, PhD

¹ Centre for Global eHealth Innovation, Techna Institute, University Health Network, Toronto, ON, Canada

² Institute of Health Policy, Management and Evaluation, Dalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada

³ Department of Computer Systems, Institute of Mathematics and Computer Science, University of São Paulo, São Paulo, Brazil

⁴ Peter Munk Cardiac Centre, University Health Network, Toronto, ON, Canada

⁵ Ted Rogers Centre for Heart Research, University Health Network, Toronto, ON, Canada

⁶ Advanced Heart Failure, Transplantation and Mechanical Circulatory Support, Toronto Western Hospital, University Health Network, Toronto, ON, Canada

⁷ Department of Medicine, University of Toronto, Toronto, ON, Canada

*these authors contributed equally